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    My Playbook

    MANAGER RELATIONSHIP & LEADERSHIP STYLE

    Navigate difficult managers.
    Protect your position and progress.

    When your manager is unclear, inconsistent, micromanaging, or creating a toxic environment, this category gives you the tools to set boundaries, communicate effectively, and build the influence you need to succeed.

    If you're in crisis right now

    If you're facing bullying, harassment, or clear misconduct, your priority is safety and documentation:

    • Start documenting every incident with dates, times, and specifics.
    • Reach out to HR or a trusted senior leader for guidance.
    • Use the Boundary Setting Script Builder tool immediately.
    • Consider seeking external support (career coach, therapist, legal advice).
    Overview

    What this category covers

    Use this category when your relationship with your manager is strained, unclear, or impacting your work and wellbeing. It's built for situations where poor leadership is creating risk, confusion, or career blockers that you need to navigate strategically.

    When to use this category

    • Your manager gives unclear or constantly changing direction.
    • You're being micromanaged or feel you can't make decisions.
    • Feedback is inconsistent, harsh, or delivered inappropriately.
    • You feel your manager doesn't advocate for you or your work.
    • The relationship feels toxic, with passive-aggressive behaviour or bullying.

    If the main issue is workload clarity or priority conflicts, try Clarity, Priorities & Direction instead. For broader workplace politics, try Workplace Dynamics & Politics.

    What this category helps you do:

    • Identify your manager's leadership style and adapt your approach.
    • Set professional boundaries without damaging the relationship.
    • Communicate effectively with different personality types.
    • Get clearer direction and more consistent feedback.
    • Document concerns and protect your position if needed.
    Signals

    How you'll recognise this pattern

    You'll recognise it if:

    You feel anxious before meetings or dread one-on-ones with your manager.

    • You receive contradictory feedback or constantly moving goalposts.
    • Your manager takes credit for your work or doesn't advocate for you.
    • Communication is unclear, passive-aggressive, or dismissive.
    • You feel micromanaged or, conversely, completely unsupported.
    • Your manager plays favorites or creates divisions within the team.

    Typical pain points:

    A difficult manager relationship can derail your work, wellbeing, and career.

    • Unclear expectations leading to impossible-to-meet standards.
    • Inconsistent feedback that makes improvement difficult.
    • Lack of advocacy affecting promotions, raises, or recognition.
    • Emotional drain affecting motivation and job satisfaction.
    • Risk of being unfairly blamed or scapegoated for issues.
    Patterns

    Common leadership styles you might encounter

    Understanding your manager's default style helps you adapt your communication and set appropriate expectations. Most managers exhibit a mix of these patterns, often under pressure.

    Style 1
    The Micromanager
    • Wants control over every detail and decision.
    • Often anxious about outcomes and appearance.
    • Struggles to delegate or trust others.
    • Can be perfectionistic and critical.
    Style 2
    The Absent Manager
    • Hard to reach, provides minimal direction.
    • Delegates completely without support.
    • Often distracted by other priorities.
    • Leaves you to figure things out alone.
    Style 3
    The Inconsistent Manager
    • Changes direction frequently.
    • Gives contradictory feedback.
    • Mood and priorities shift often.
    • Makes it hard to know what "good" looks like.
    Application

    Your core moves in this category

    These moves define your strategic approach to managing up. Use them to shape your interactions, protect your position, and gradually improve the relationship dynamic.

    Move 1
    Observe and adapt
    • Identify your manager's communication style and priorities.
    • Notice what triggers positive vs. negative responses.
    • Adapt your approach to match their preferred working style.
    • Schedule conversations at optimal times (not when they're stressed).
    Move 2
    Set clear boundaries
    • Define what's acceptable and what isn't in professional terms.
    • Communicate boundaries calmly and consistently.
    • Use "I" statements to focus on impact, not accusation.
    • Prepare for boundary testing and maintain consistency.
    Move 3
    Build influence strategically
    • Become consistently reliable in high-visibility areas.
    • Connect your work to your manager's success metrics.
    • Build relationships with your manager's peers and superiors.
    • Document achievements and positive feedback from others.
    Tools

    Recommended from The Toolkit

    Start with the Communication Style Assessment to understand the dynamic, then move to boundary setting and feedback frameworks. Each tool is designed to give you clear language and strategies for difficult conversations.

    Assessment
    Communication Style Assessment
    Good for: "I don't know how to talk to my manager effectively."
    • Identifies your manager's communication preferences and blind spots.
    • Provides tailored strategies for different leadership styles.
    • Helps you adjust your approach to get better results.
    Produces: a personalized communication strategy for your specific manager relationship.
    Script Builder
    Boundary Setting Script Builder
    Good for: "My manager oversteps, and I need to push back professionally."
    • Helps you define professional boundaries clearly.
    • Provides templates for difficult conversations.
    • Includes de-escalation techniques for tense situations.
    Produces: clear, professional scripts for setting and maintaining boundaries.
    Framework
    Manager Feedback Framework
    Good for: "I need to give my manager feedback without damaging our relationship."
    • Structures feedback around impact, not personality.
    • Provides safe language for difficult topics.
    • Includes preparation checklist and follow-up steps.
    Produces: a structured approach to giving upward feedback professionally and effectively.
    Communication

    Confident scripts for difficult conversations

    For unclear direction
    "Clarifying expectations" script
    Use when your manager's direction is vague or keeps changing, and you need concrete guidance to proceed.
    For inconsistent feedback
    "Addressing contradictory feedback" script
    Use when you receive conflicting feedback from your manager and need alignment on what success looks like.
    For boundary setting
    "Professional boundaries" conversation guide
    Use when your manager oversteps professional boundaries (after-hours contact, unrealistic demands, etc.).

    Not sure if this is the right category?

    If the main issue is about workload, priorities, or direction clarity, try Clarity, Priorities & Direction instead.
    For broader workplace politics involving multiple people, try Workplace Dynamics & Politics.
    Go to The Lens Talk it through with The Coach